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Willard

Customer Story: Heated Spatula est. 1976

If you’re looking for conservation tools and equipment to invest in that will stand the test of time, Willard Conservation are the company for you and don’t just take our word for it – read our latest customer story demonstrating just how our quality craftsmanship ensures tool reliability for a lifetime.


Earlier this year we received a call from a long-standing customer, asking about a repair for his much loved and used heated spatula. He had owned the tool for so long he didn’t know how old it was so we asked him to send it to our workshops and we’d see what we could do.


Once the heated spatula and control unit arrived with us, we checked the serial number and discovered the year of manufacture was 1976, which makes it 40 years old! As you can see from the photos, the control unit has seen some considerable action and has been well used.


This is the first time we’ve seen this item back in our workshops since manufacture, and have since successfully repaired the tools and returned them to their very happy owner. This repair further proves that Willard tools represent excellent value for money, as they will last a lifetime! This story also attests to the sustainability of Willard tools as they do not have built in obsolescence and they’re fully repairable even after 40 years, which minimizes the use of valuable resources and reduces their impact on the environment. Learn more about our unique business ethos here.


Browse and shop our range of conservation supplies including tools and equipment here.


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